Great Mondays by Josh Levine

Author:Josh Levine
Language: eng
Format: epub
Publisher: McGraw-Hill Education
Published: 2018-11-14T16:00:00+00:00

Recognition

Programs that applaud and encourage behaviors that support the culture.

HOIST THE CARROT

The problem with most recognition programs is that they reward the wrong things. Of course, sales is important, but every business outcome is the result of how people work. The best way to achieve those goals consistently (and honestly) is recognizing behaviors that lead to those results, not the results themselves. Attempting to shortcut the cycle by rewarding only the outcome leads to dangerous choices and dysfunctional cultures. Incentivizing employees to directly influence the result is like paying babysitters for how much food they get your kids to eat. It might be effective at first, but eventually how they do the rest of their job suffers.

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